1. The purpose of this policy
This policy explains how a business can collect information about its visitors / users and how to use it to meet its commercial policy and regulatory requirements.
It also describes some of the security measures the company takes to protect the privacy of data and provides some guarantees for actions that the company will not take.
2. Legal and regulatory framework
The management and protection of the personal data of the visitor / user of business services is subject to the terms of this section as well as to the relevant provisions of the EU General Data Protection Regulation (GDPR) – Regulation (EU) 20106/679], for the protection of the individual from the processing of personal data as supplemented by the decisions of the Chairman of the Committee on Personal Data Protection and other relevant laws and regulations.
These terms are worded in light of both the rapid development of technology and in particular the Internet and the existing – though not fully developed – legal framework on these issues. In this context, any possible arrangements to this effect will be the subject of this section. In any case, the company reserves the right to change the terms of personal data protection by informing visitors / users, within the existing or potential legal framework.
If a visitor / user does not comply with the terms of personal data protection, this section must not use the services of the business.
3. Commitment
The company considers that privacy of visitors / users data is of paramount importance and is committed to providing all visitors / users with personalized services that meet their requirements and in a way that safeguards their privacy.
4. Collection of personal information
Some of your personal information about you is collected from a variety of sources, including:
(a) by you when you agree to receive a product or service from our business and in this case may include your personal and / or business contact information;
(b) when you contact our business with a request for information, and
(c) from publicly available sources.
5. Intellectual and industrial property right
Except as expressly stated (copyright of third parties, affiliates and entities) all content of the business web site, including images, graphics, photographs, drawings and texts, the services provided, and generally all archives of this site, constitute intellectual property proprietary, registered trademarks and service marks of the Company and are protected by the relevant provisions of Greek law, European law and international conventions. Consequently, none of these may be wholly or partly sold, copied, modified, reproduced, republished or downloaded, transmitted or distributed in any way.
6. Use of information
The information you provide to the business that it owns can be used for:
(a) Verifying your identity when asking questions,
(b) Help us manage and communicate with you about improving the management of services provided by the business in the past, present or future;
(c) To perform a marketing analysis and to create customer profiles and generate statistical information,
(d) To assist the business in preventing and detecting fraud or loss; and
(e) To contact you, by any means (including mail, email, telephone, etc.) about other services and products offered by the Company, and Authorized Selected Affiliates.
(f) To provide you with specialized services, in tracking your order from delivery to delivery to receipt by you.
7. Use of e-mail and mobile messages
The following information may be requested for the use of the communication form on our website and for any online transaction:
(a) Full name
(b) the name and other details of the Company, if required;
(c) Address / Headquarters – PO – Telephone (mobile and fixed) – City – Country, and
(d) E-mail address.
This information is not disclosed to third parties.
The business maintains a record of the above e-mail addresses and cell phone numbers and may send information, financial and promotional messages to the holders of the e-mail and telephone numbers unless the latter wishes.
The use of the e-mail address by its owner is accompanied by an information note informing him about the security and protection of the data he sends or receives and the treatment of related problems or issues.
8. Disclosure of information
Under no circumstances will our business transfer your personal information to third parties. Under no circumstances does it sell or rent your personal information to third parties. These items are used exclusively by our business to continuously improve your service. Your information may only be transmitted to our affiliated courier companies in order to inform you of the order of delivery of your order, provided you agree to this service with the acceptance of this order. The company may disclose information only if it is legally required for legal or regulatory purposes in the course of legal proceedings and / or any legal proceedings.
9. Protection of information
Our business has strict security and control measures in place to protect your personal information. This includes a set of administrative measures, security policies, procedures and practices, as well as, for example, to verify your identity when you call us, encrypt data on our websites, back up data to off-site locations to ensure compliance with all legal requirements.
10. Internet access
If you contact our business online, we may occasionally use e-mail to contact you about our services. You should be aware that Internet communications, as well as, but not least, emails, are not secure unless they are encrypted. The Company is not responsible for any unauthorized access or loss of your personal information that is beyond its control. We may use cookies to track the traffic of the user of our business website. You can change your browser settings to prevent cookies from being accepted. However, rejecting cookies may affect your ability to use any of the services on the business website.
10.1 Cookies and Pixel Tags
Cookies
Cookies are small data files that are sent to your browser when you visit a site. We use cookies to do a few different things:
- To connect you with our services
- Remember your preferences and settings
- Keep your account secure
- Better understand how people use our services, and help improve and promote them based on this information
To promote our services, we may use third-party service providers that may set cookies on your device. This helps third-party providers understand your academic and professional preferences so they can show you updates that are most relevant to your interests.
Pixel Tags
A pixel tag (“pixel”) is a small piece of code that can be embedded in web pages and emails. We can use pixels and cookies to learn how you interact with our websites and emails. This information helps us, as well as the third-party service providers we use, to better promote our services. For example, if you visit one of the third-party sites, you may later see an update for them.
We may use cookies to track the user traffic to our company website. Acceptance allows you to change your browser settings to prevent cookies from being accepted or to delete them completely. However, the rejection of cookies may affect your ability to use any of the services on our website. You reserve the right to refuse to use them or part of them. Our company maintains cookies until they expire or are deleted. You may withdraw your consent to the use of cookies at any time. Please be aware that this site may contain links or references to other sites. Please be aware that we do not control the cookies / tracking technologies of other sites and this Cookie Policy does not apply to those sites.
11. Monitoring communications
All business communications with you (including telephone conversations, e-mails, etc.) can be tracked and recorded by the company for safety, quality assurance, and legal, regulatory and training purposes.
12. What are your rights?
Under the new EU General Data Protection Regulation (GDPR – Regulation (EU) 2016/679), as in force, you have the right to information, access and objection. That is, you have the right to receive, upon request, free information about your stored personal data. You further have the right to object, upon request, to the processing of data relating to you, with effect for the future. In addition, you have the right, in accordance with the legal provisions, to correct, freeze and delete such data. In these cases, please contact Camelino in writing or by e-mail. If you have given your consent to receive the newsletter of our business (Newsletter), you may revoke it at any time by choosing to stop downloading our newsletter through our website. The link to stop downloading the newsletter, as well as any newsletter you receive, can be found here.
13. Applicable law and other conditions
The above terms and conditions of use of the business, as well as any modification, change or alteration thereof, are governed by and supplemented by Greek law, European Union law and relevant international treaties. Any provision of the foregoing terms is contrary to law, shall cease to apply and be hereby repealed without prejudice to the validity of the other terms. This is the entire agreement between the company and the visitor / user of its pages and services and only reserves them. No modification of these terms will be taken into consideration and will not form part of this Agreement unless it has been formulated in writing and incorporated therein.
14. Communication
If you have questions about the above privacy policy please contact us at +30-23820-99273 or email sales@camelino.gr.
